Hohberht (“Company”, “we”, “us”) operates https://www.hohberht.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have regarding your data.

1. Information We Collect

• Personal information: Full name, email address, phone number, postal address, company name, and details you submit during service inquiries, quote requests, or consultation forms.
• Service-related information: Solar requirements, installation details, project details, and any notes you provide for service delivery.
• Technical data: IP address, browser type, device type, operating system, referring URLs, time spent on pages, and general analytics data.
• Cookies & tracking data: Analytics cookies (Google Analytics or similar), session cookies, preference cookies, and advertising cookies (if enabled).
• Communication data: Any messages, feedback, attachments, call details, or follow-up emails exchanged with our team.

2. How We Use Your Information

• To provide solar consultation, system design, installation, maintenance, and support services.
• To respond to your inquiries, service requests, or quote submissions.
• To process payments, invoices, and confirmations.
• To improve website performance, user experience, and service quality.
• To maintain safety, security, and fraud prevention.
• To send service updates, reminders, offers, newsletters, or marketing messages (only with consent).
• To comply with legal obligations and regulatory requirements within India.

3. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us remember user preferences, improve page speed, and analyze traffic. You can manage or disable cookies anytime in your browser settings. However, disabling cookies may limit certain website features.

• Essential cookies: Required for website functionality.
• Analytics cookies: Used to measure website traffic and performance.
• Advertising cookies: Used for retargeting (only if enabled).

4. Data Sharing & Third-Party Disclosure

We do not sell, trade, or rent your personal data. However, we may share your information with:

• Authorized installation partners: To provide solar site visits, installation, repairs, and follow-up services.
• Payment processors: If online payments are made (e.g., Razorpay, banks, UPI apps).
• Technical service providers: Hosting platforms, analytics tools, SMS/Email gateways.
• Legal authorities: If required for compliance with laws in India.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss. While we strive to use industry-standard practices, no data transmission method can guarantee complete security.

6. Your Rights (Under Indian Privacy Guidelines)

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to inaccurate information.
• Request deletion of your data (where legally permissible).
• Withdraw consent for marketing communications at any time.
• Request restrictions on how your data is used.

To exercise these rights, contact our support team using the details below.

7. Data Retention

We retain your information only as long as needed for service delivery, legal compliance, or legitimate business purposes. Once data is no longer required, it is securely deleted or anonymized.

8. Links to Third-Party Websites

Our website may include links to external websites. We are not responsible for the content, privacy practices, or security of those sites. We encourage you to review their privacy policies before engaging with them.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we learn that data from a minor has been collected, we will delete it promptly.

10. International Data Transfer

Although our operations are based in India, some third-party tools (like analytics or hosting providers) may process data outside India. We ensure such services follow adequate data protection standards.

11. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in technology, legal requirements, or our services. The updated version will always be posted on this page with a new “Last Updated” date.

12. Contact Information

For questions, concerns, or privacy requests, contact us at:
Email: info@hohberht.com
Phone: 9840907113 | 9940026425 | 1800 8908077
Website: www.hohberht.com